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Privacy Policy

Last updated: 2025 11 27
Applies to: Cold and Flu Crew Kit Contest – https://coldandflucrew.ca/

1. Introduction

We care about your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect data when you use our website.

This policy follows the requirements of Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA). By using our website, you agree to this policy.

If you have any questions, please contact us at:
Email: coldandflucrewkitcontest@paradigmpr.ca
Mailing Address: Paradigm PR, 175 Bloor St E, Suite 1202S, Toronto, M4W 3R8

2. What Information We Collect

We collect personal information you provide to us and some data automatically through your use of the website.

This may include:

  • Name, email address, phone number
  • Billing and shipping address (if applicable)
  • Information submitted through forms
  • Usage data such as IP address, browser type, pages visited, and time spent on the site

We do not allow plugins or services to send usage data to their developers.

3. How We Use Your Information

We use your personal data to:

  • Provide services or products
  • Respond to questions or support requests
  • Send order confirmations or notifications
  • Improve website functionality and user experience
  • Analyze website performance and protect against abuse

We do not sell your data or share it for marketing by other companies.

4. How We Store and Protect Your Data

We store your data securely on servers located in Canada or the U.S. We take reasonable steps to protect it against unauthorized access, use, or disclosure.

Data is transmitted securely using HTTPS, and we use trusted tools for hosting, backups, and security monitoring.

5. Cookies and Tracking

We use cookies and other tracking tools to enhance your experience. These may help remember your preferences, track how the site is used, or enable certain features.

You can choose to disable cookies in your browser settings. Some parts of the website may not work properly if cookies are disabled.

In Canada, websites are not currently required to show cookie banners unless sharing personal data with third parties. We provide cookie details here so you can make informed choices.

6. Your Rights

Under Canadian privacy law, you have the right to:

  • Ask what personal information we hold about you
  • Request changes or corrections to your information
  • Withdraw consent and ask us to delete your data

To make a request, contact us using the email address listed above.

7. Third-Party Services

We use some third-party tools to run our website. These services may process data on our behalf. Each section below explains what each tool does.

Google Analytics (GA4)

We use GA4 to understand how people use the site. This helps us improve content and usability. IP addresses are anonymized before storage.
Google’s privacy policy: https://policies.google.com/privacy

Gravity Forms

Forms on our website are powered by Gravity Forms. Information you enter is stored securely on our server. It is not shared with the plugin provider.

Mailgun (SMTP)

We use Mailgun to send email confirmations or notifications. It processes email metadata and delivery status, but not message contents beyond delivery.
Mailgun’s privacy policy: https://www.mailgun.com/legal/privacy-policy

Cloudflare (including Turnstile)

Cloudflare protects our site from spam and attacks. It collects minimal technical data (like IP address and browser type) for security purposes.
Cloudflare’s privacy policy: https://www.cloudflare.com/privacypolicy/

Wordfence

We use Wordfence to secure the website. It may log IP addresses and browser user agents to detect malicious activity.
Wordfence’s privacy policy: https://www.wordfence.com/privacy-policy/

8. Retention and Deletion of Data

We keep personal information only as long as needed to provide our services and meet legal obligations. You can request that we delete your data at any time.

We may keep usage data (such as page visits) for a shorter period to help us improve the site and troubleshoot issues.

9. Data Transfers

Your information may be stored or processed outside of your province or country, including in the U.S. If we transfer your data, we ensure it is protected by appropriate safeguards.

10. Children’s Privacy

This site is not intended for children under 13. We do not knowingly collect personal information from anyone under that age. If you believe your child has provided data, please contact us.

11. Changes to This Policy

We may update this privacy policy to reflect changes in our practices or services. When we do, we’ll update the “Last updated” date at the top of the page.

12. Contact Us

If you have any questions or requests about this Privacy Policy, please contact:
Email: coldandflucrewkitcontest@paradigmpr.ca
Mailing Address: Paradigm PR, 175 Bloor St E, Suite 1202S, Toronto, M4W 3R8